Mobile or car, you will have the right to repair; Understand everything in 7 questions. Right to repair the frame in India | Know everything about the right to repair the law, the purpose, purpose and rights of the client

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The central government is preparing to introduce a Right to Reparation Act. The Consumer Department has also set up a commission to prepare a ‘Right to Reparation’ framework in the country.

Following the introduction of this law, the company cannot refuse to repair the customer’s old merchandise. The company will also not be able to say that the merchandise is obsolete. That is, the company cannot force customers to buy new products.

In such a situation, today we will tell the teller what is the right to repair the law? What products will be subject to this? What is the purpose of introducing the Right to Reparation Act? What will companies have to do?

Before you know the answer to these questions, you can give your opinion in this survey …

Question 1: Which products will be under the right of repair?

answer: The right to repair will include electronic devices such as mobile phones, laptops, tablets, durable consumer goods such as washing machines, refrigerators, AC, furniture and televisions.
The right of repair will also be included in the scope of the right of repair, from cars and agricultural equipment, that is, spare parts for your car to the equipment used by farmers.

Question 2: What will ordinary people benefit from this law?

answer: After law enforcement, if any product such as cell phone, laptop, tab, washing machine, air conditioner, refrigerator, television or car is damaged, the service center this company cannot refuse to repair this part is old and cannot be made. . The company will need to replace this part of the gadget.

After the new law, companies will now have to keep the old parts along with the new part of any merchandise. Along with this, the company will also take care of repairing its defective products by replacing the old parts.

Users will be able to repair their devices anywhere other than the company’s service center.

In fact, companies adopt this strategy to sell a new product model or any other product of their own and refuse to repair the old product.

India generates around one million tons of e-waste every year. Spam electronic devices not only pollute the air, water and soil, but also aggravate climate change. This includes everything from computers, telephones, refrigerators, ACs to televisions, light bulbs, toys, and appliances such as electric toothbrushes.

Question 3: What is the reason for the introduction of the Right to Reparation Act?

answer: The government has two reasons behind this. First, customers will be free to buy new products without the need for repair. Second, this will drastically reduce e-waste, that is, e-waste.

Question 4: What will companies have to do after people have the right to repair?


  • Companies will be required to provide users with all documents and manuals related to any gadget.
  • Companies will have to keep parts of the old products along with the new ones.
  • In order for users to repair their appliances or products anywhere other than the company’s service center, parts of the product must be available on the market.
In 2019, 53.6 million tons of electronic items were thrown in the trash worldwide.  According to the United Nations (UN), only 17.4% of this was recycled.  Each year this waste increases at a rate of 4%.

In 2019, 53.6 million tons of electronic items were thrown in the trash worldwide. According to the United Nations (UN), only 17.4% of this was recycled. Each year this waste increases at a rate of 4%.

Question 5: Is there a law like the right to reparation in other countries of the world as well?

answer: Prior to India, laws such as the “Right of Reparation” are applicable in the countries of the United States, the United Kingdom and the European Union. Britain has recently passed a law giving users the right to have their appliances repaired at the company’s service center, as well as at any local repair shop. In countries like Australia, there are repair cafes, where experts from different companies meet and share repair skills with each other.

Question 6: Why was there a need for a right to reparation?

answer: There is a lot of concern among experts about the rise of e-waste in the world. Several campaigns are underway to do this, one of which is ‘Right to Reparation’. Expensive appliances are discarded or should be discarded due to minor defects.

Question 7: What do companies say about making new laws?

answer: Companies say this issue is very complex. It will not be possible and safe to repair all products every time. On the other hand, in an experiment in Vienna, it was shown that only repair can greatly reduce e-waste. In 2021, an organization called “Right to Repair Europe” launched a voucher program in collaboration with the Vienna city administration.

With this, instead of throwing away the products, a coupon of 100 euros was given to have them repaired and reused. People fixed 26,000 things during that period. In this way the electronic waste of the city of Vienna was reduced by 3.75%.

Along with India, most countries do not have many repair facilities or repair is so expensive that people throw away existing products and buy new products.

For this reason, many countries want to facilitate the gadget repair process. Experts say companies deliberately manufacture their products in ways that are difficult to repair or deliberately make it difficult to obtain spare parts.

In March 2021, Europe ordered manufacturers of washing machines, dishwashers, refrigerators and TV screens to provide spare parts for 10 years after this model ceased production. Now governments want the same rule to be made for phones or other electronic devices as well. In July 2021, the U.S. Federal Trade Commission voted unanimously in favor of the right to redress.

In the chart below, look at which country has the most e-waste

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